Products

Standard Banners are printed on your choice of one of the following vinyls:

• Matte - 13oz
• Gloss - 13oz
• Mesh - 6oz “standard hole” mesh allows airflow through banner, putting less stress on your banner in windy conditions

Finish

The following finish options are available on the banner detail/order page:

• Trim to Size
• Hem - Banner Tape (all sides)
• Hem - Sewn (all sides) - (add $1 per square foot)
• Pole Pocket Top & Bottom - Banner Tape
• Pole Pocket Top & Bottom - Sewn - (add $1 per square foot)
• Pole Pocket Top ONLY - Banner Tape
• Pole Pocket Top ONLY - Sewn - (add $1 per square foot)

We recommend the following finish for the following applications:

• Indoor Banners - Banner Taped Hem or Banner Tape Pole Pockets, or Trim to Size
• Outdoor Banners - Sewn Hem or Sewn Pole Pockets

*Banner tape can be used for outdoor banners that will hang against walls, or that will be used for shorter periods of time.

Grommets

Grommets are available and are included in the price of your banner. The following grommet placement options are available on the banner detail/order page:

• Corners Only
• Corners & Top (approx. every 2 feet)
• Corners, Top, & Bottom (approx. every 2 feet)
• Corners, Top, Bottom, & Sides (approx. every 2 feet)

Fold-Up displays are those that are supported by stands that fold up and down. Fold-up stands are lightweight, compact, and come in a variety of styles and sizes. We offer both economy and premier stands in this category.

Retractable, or roll-up, displays are those that are wrapped around a spring-loaded core that works like a window shade, making for quick set-up and take down. Retractable stands are heavier than fold-ups by a few pounds and generally cost more than Fold-Up displays.

In offset printing (business cards, postcards, etc.) there are different coatings available to help protect the printed image.

UV (or Ultraviolet Coating) is a clear liquid coating applied to the printed piece, which is then bonded and cured with ultraviolet light. UV coating gives more protection and a higher gloss/sheen than AQ. Since it is cured with light and not heat, no solvents enter the atmosphere.

AQ (or Aqueous Coating) is a water based finish that helps protect and coat your job as it's being printed. It is a gloss coating though not as glossy as UV. It is both recyclable and environmentally safe.

Yes. If order is received by 11 AM Central Time, Next Day service is available for most standard orders. Your order will be processed and ready for shipment the following day. Additional fees apply.

Note: Design service is not available on Next Day orders. All artwork/design must be complete prior to ordering Next Day turnaround.

When paying by credit card, you will need to provide your credit card information at the time you place your order. This applies to both online and phone orders. We will not proceed with production until we receive your credit card information.

If you are on account or have made previous arrangements, you will be mailed an invoice along with your order. Payment is due and expected upon receipt of invoice.

Oklahoma residents and businesses, with the exception of tax exempt organizations, are subject to state and local sales taxes. Tax exempt organizations will be required to provide proof of tax exemption.

We accept the following file types:

• .PSD (Adobe Photoshop)
• .AI (Adobe Illustrator)
• .PDF (Portable Document Format
• .EPS (Encapsulated Postscript)
• .TIFF (Tagged Image Format)

.PDF and .EPS files with outlined fonts are easier to handle and will likely speed up your turnaround time. Before uploading files, please remember to:

• flatten your files
• convert fonts to outlines
• add crop marks as needed

In offset printing (business cards, postcards, etc.) black alone, or 100% K, may not print as dark as you might like. Instead of using 100% K in your design try using Rich Black instead. Rich Black is an ink mixture of solid black, 100% K, with additional CMY ink values. This results in a darker tone than black ink alone.

For offset printing we recommend using...
   C - 60%   M - 40%   Y - 40%   K - 100%

It may look just like 100% K on screen but when printed this combination of CMYK will give you a deep, dark, rich black.

When using a blue in your design, always make sure to leave at least a 30% difference between your Cyan and Magenta values. Your computer screen may look blue but the color may appear purple after printing.

Blue is close to purple in the CMYK spectrum. Remember, use a lower amount of magenta whenever using high amounts of cyan to avoid purple.

Example: C - 100%   M - 70%   Y - 0%   K - 0%

Online Orders

While placing orders online you will find an option related to file uploading. If your files are ready and meet the specifications spelled out on the File Specifications page, please upload them on the order page at the time of placing your order. If you are in need of design service, please upload any artwork or logos you would like us to use in the design and any details related to design during your order process. (See the Design section below for more details.)

Note: If you have a file or files that exceed a total of 200MB, please upload your files to our FTP site after placing your order.

Phone Orders

If placing your order by phone, you will be given an order number. Upload your files to our FTP site as described below.

Using FTP to send us your files

• After placing your order, you will receive a confirmation email containing your Order Number. Create a folder on your computer, using your order number as the folder name.
• Copy the files you wish to upload into this folder.
• Create a ZIP file from the folder:
  • On a PC, right-click the folder and from the "Send To" folder, choose "Compressed (zipped) folder".
  • On a Mac, ctrl+click on the folder, and choose "Compress".
• If needed, rename the ZIP file to be ###.zip, where ### is your order number.
• On a PC, use Internet Explorer to connect to ftp://ftp.dpitulsa.com, using the following credentials
• On a Mac, use software such as Fetch to connect to ftp.dpitulsa.com, using the following credentials
• Credentials
  Username: dpicustomer
  Password: Upload4me
• Upload the ZIP file you created earlier.

Please follow up with an e-mail to info@dpitulsa.com or call 918-296-9760 once your files have been sent to ensure that your order will be processed as quickly as possible.

Prior to placing your order, please type up any ideas or instructions you have regarding your design. Be as specific and detailed as you can regarding layout, colors, artwork, style, etc. Be prepared to upload that file along with logos or other artwork at the time you place your order online or by phone.

When placing order, whether online or by phone, please inform us of whether you need design services. If you have logos or other artwork that you would like to use in the design you can upload those when placing your online order. If ordering by phone you will be directed to upload your files to our FTP site (See How & Where do I upload my files? in FAQ for more information). In either case, please double check your files to insure they meet the requirements of files we accept and are the highest quality files available. See File Specifications for more information.

Note: Please remember to send files separately.

Once you place your order and have sent us any instructions, artwork, or logos, the following process will take place:

• We will review the information. If we have questions you will be contacted by one of our designers.
• You will receive a time estimate via e-mail to inform you of the approximate time it will take to complete your design.
• Your design time estimate will include design, one round of revision and a final proof.
• You will send written approval of time estimate allowing us to begin design.
• We will send your 1st e-proof within 5 business days.
• You will review your first e-proof in detail and take note of anything you would like to change or adjust for your second proof. If changes/adjustments are needed please let us know the details in writing. If no changes are needed please send written acceptance/approval of design.
• You will receive your 2nd e-proof within 2 business days.
• You will review your 2nd e-proof in detail and take note of anything you would like to change or adjust. If changes/adjustments are needed please let us know the details in writing. Additional design fees will apply. If no changes are needed please send written acceptance/approval of design.

During design process, should more time or more than one revision be needed you will be notified of additional fees based upon the regular hourly rate.

Yes, there are several options available. Costs will apply as follows:

Large Format (Banners & Displays):
.PDF Proof via e-mail = Free
Sample via UPS = $40 + shipping

Offset Printing (business cards, postcards, etc.):
.PDF Proof via e-mail = Free
Hard Proof via UPS = $40 + shipping

Note: Selecting to have a Sample or Hard Proof sent via UPS will delay production. Printing of your project will not begin until we receive written approval of .PDF Proof, Hard Proof, or Sample.

.PDF Proof: A .pdf proof is a file sent to you via e-mail showing how your file will look as we have received it and our computers are rendering it. The focus of the proof is layout and design only, not color. It will be sent in an Adobe .pdf format.

Hard Proof: For offset printing projects (business cards, postcards, etc.) a hard proof is a digital proof printed by an Epson Stylus Pro 9880 printer. The proof will be printed on white semi-matte proofing paper.

Sample: For Large Format projects such as banners and displays, a sample is a small cropped portion of your design/artwork printed on a 12” x 12” piece of the actual material your finished project will be printed on.

Note: Selecting to have a Sample or Hard Proof sent via UPS will delay production. Printing of your project will not begin until we receive written approval of .PDF Proof, Hard Proof, or Sample.

.PDF Proof: If you choose this option you will have a .PDF Proof e-mailed to you within 2-3 business days of us receiving your print ready files. If using our design services your .PDF Proof will be sent to you within 5 business days.

Hard Proof If you choose this option your Hard Proof will be ready for shipping within 5-7 business days of us receiving your print ready files.

Sample: If you choose this option your Sample will be ready for shipping within 3-5 business days of us receiving your print ready files.

Your order will be shipped via UPS Ground unless you select another shipping option while placing your order. We offer free shipping on UPS Ground. Cost for other shipping options will be determined by weight, zip code, and method of shipping.

Yes, you can select a shipping method on each product/detail page or you can choose to receive price quotes prior to making a decision.

If opting to receive price quotes you will be informed via e-mail of those costs and time estimates (including the lowest price) and will be asked to select the option you prefer. We will not ship your items until we have written approval of your selection.